How can we help you?

We are here to assist you with all your perfume needs, from product selection to order support, ensuring a seamless shopping experience.

Our Support Includes:

  • - Expert Guidance :Personalized perfume recommendations tailored to your preferences and style.
  • - Hassle-Free Shopping :Easy ordering, secure payments, and reliable shipping worldwide.
  • - Customer Assistance : Quick responses to queries, returns, and loyalty benefits.
Product & Shopping Experience

Yes, Perfumes by Janta Shoppe specializes in a wide range of branded perfumes for both men and women, ensuring quality and authenticity.

Our AI system analyzes your preferences and previous selections to recommend perfumes that match your unique taste and style.

Absolutely! You can browse our collection by specific fragrance notes such as Oud, Mint, Tobacco, Leather, etc. to find your perfect scent.

Yes, we guarantee that all our products are sourced directly from authorized distributors and are 100% original.

Our perfume experts are ready to assist you! Simply click on the 'Expert Advice' option on our website or contact our customer support for personalized guidance.

Ordering & Payment

Simply browse our website, select your desired products, and proceed to checkout. We offer a seamless online ordering process for your convenience.

We accept major credit/debit cards, PayPal, and other secure payment options. Your payment information is processed securely through trusted payment gateways.

We process orders quickly to ensure fast delivery. Please contact our customer service team immediately if you need to cancel or modify your order.

Shipping & Delivery

We offer fast and reliable delivery services. Delivery timelines may vary based on your location and chosen shipping method.

Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary based on the destination.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order status on our website or through the carrier's website.

Returns & Customer Support

We offer a flexible return policy. If you are not satisfied with your purchase, you may return the unused item(s) within a specified period for a refund or exchange. Please refer to our Returns & Exchanges policy for more details.

You can reach our customer support team through email or call them. Visit our Contact Us page for details.

Discounts, Rewards & Loyalty

Yes, we frequently offer special discounts and promotions. Stay updated by subscribing to our newsletter or visiting our promotions page.

Subscribing to our newsletter gives you access to exclusive discounts, new product launches, and perfume tips and trends.

Yes, we offer a loyalty program where you can earn points on purchases and redeem them for discounts on future orders.

You can redeem Rs. 100 referral points for discounts on future purchases. Simply apply them during checkout for instant savings.

Account & Personalization

Yes, creating an account allows you to save your favorite products, track your order history, and receive exclusive offers, Referral / Loyalty Points and updates.

We prioritize the security of our customers' information. Our website uses encryption technology to ensure safe and secure transactions.

Gifting & Additional Services

Yes, we provide free gift wrapping on all orders, ensuring your purchase arrives beautifully packaged and ready to gift.

We value your feedback! You can leave a review on our website or contact us directly with your comments and suggestions. Your input helps us improve our services.